The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Email
Configure, diagnose and resolve issues with email and notifications.
Persistence
Manage how data is stored on an instance.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
- Chart Color definitions don't match the report display when color code begin with #F0 (KB0553710)
- Scheduled reports show up in View / Run report list count, but not actually in the list causing the ...
- Unicode characters removed from PDF export (e.g., î¹î²í¯‹) (KB0553705)
- Modifying sys_report write ACL to return "false" results in 'The element type "td" must be terminate...
- Issue with "group by" when dot-walking fields selected (KB0562136)
- Trend charts when using Oracle display wrong values (KB0553688)
- On instances that upgraded to Eureka, Performance Analytics uses wrong or nonexistent columns from t...
- When clicking on a published calendar report data, it opens in a new tab rather than the same (KB055...
- Recent Choices in the table drop-down does not honor ACLs, allowing users without report_on permissi...
- Stacked/grouped bar chart display backward from the chart legend (KB0553603)
- Running a report using a UI language on a table that does not have sys_documentation entry for that ...
- Report's Result comes up with Non Sequential Column Numbers in Pivot table (KB0553588)
- When creating a bar chart on sc_req_item with stage in the stack by option the barchart is not displ...
- Sort fields get duplicated when changing the selected value (KB0553613)
- Gauges in the tablet interface are not displayed correctly (KB0562134)
- Calendar reports don't display expected values when using a database view (KB0553665)
- When export a record to PDF using a Europe/London timezone the header on the report is wrong (KB0553...
- Reports are not displaying correctly under the My Reports section in the scenario where the user's u...
- Calendar report sorting ascending (so opening on month in the past) if no events are planned in a da...
- Export to PDF does not include variables (KB0553606)
- Reports - View/Run, Mouse wheel click (middle button) doesn't opens the report in new tab in CHROME....
- When sharing a report with a group, "Visible to" only displays group "name", regardless of whether a...
Surveys
Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
