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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
HI Administration
Create and manage users and roles on the ServiceNow HI system with HI Administration (Click to see all HI Administration Knowledge Base articles)
Chat
Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat. (Click to see all Chat Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
Surveys
Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (Click to see all Survey Knowledge Base articles)
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)
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