The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
Event Management Application
Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.
- The "Most Useful" section on the Knowledge home page does not sort properly (KB0596685)
- Urgency field of Incident created from alert does not reflect correct severity level (KB0596676)
Performance Analytics
Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- Service Catalog "Select Box" variable Choice Table/Choice Field sys_choice entries are cached and no...
- Making HTML variable read-only on Geneva still shows the editor bar and large text box (KB0596688)
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
