The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Import / Export
Migrate data from one instance to another. (Click to see all Import/Export Knowledge Base articles)
- The TimeZone offset is not calculated correctly between 12 - 13pm when a transform script is execute...
- Importing rows that exceed max row size of 8126 bytes does not display a helpful error message (KB05...
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
- Knowledge articles are wrapping styles in a <p> tag (KB0550576)
- kb_home.do "Advanced panel" hidden behind the topics section when using Internet Explorer 7 and 8 (K...
- When a user flags a knowledge article in the Knowledge v3 UI, the comment is not visible on the page...
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
- Issues with setting the property 'glide.sc.use_cart_layouts' to false (KB0550557)
- External Content Item does not work for newer browser version when target is within catalog (KB05505...
- Duplicate variable causes error that prevents user from leaving the page after an update (KB0550592)
- "Variable sets" in Catalog Item not showing in 2-column layout as specified in Container Start varia...
- Delivery address is not filled in when submitting a request (KB0550555)
- Clicking Continue Shopping does not return user to catalog homepage (KB0550556)
Tables and Dictionary
Access data dictionary, data modeling, and entity relationship information with Tables and Dictionary (Click to see all Table and Dictionary Knowledge Base articles)
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)
