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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Import/Export
Migrate data from one instance to another.
Chat
Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat.
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
Live Feed
Post and share content in a ServiceNow instance with Live Feed.
Core Platform
Manage fields, function and tasks within the ServiceNow platform.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- On UI16, separators on the left navigation pane do not open or close (KB0596091)
- A dependent field's choice with value NULL_OVERRIDE (used to replace the default -- None -- option) ...
- Process flow formatter displays a scroll bar (KB0596140)
- CI Relations formatter causing Field label issue when using UI11 and Firefox (KB0596139)
- Initials calculation ignores language-special characters in the user name(KB0596180)
- The "is not" filter is filtering out empty results (KB0596161)
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
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