The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Import/Export
Migrate data from one instance to another.
- The [action] variable is not available in [field map] script in transform map in Fuji (KB0595652)
- Incorrect target records on skipped rows in import set (KB0594824)
- Changing a column label causes unexpected or blank results with easy import (KB0595678)
Customer Service Management
Provide service and support for your external customers with Customer Service Management (CSM).
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- In cart layout , the item ordering widget is not used if catalog item has Legacy custom cart specifi...
- In Geneva UI macros, variables are rendering labels (KB0594576)
Surveys
Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.
- If a user uses Survey Designer to create a Scale Control, changes the choice values, and publishes t...
- Assessment updates are not captured in update sets (KB0595668)
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
