The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Core Platform
Manage fields, function and tasks within the ServiceNow platform.
- A report exported to PDF that includes the "watch list contains" filter displays the sys_id of the w...
- JavaScript in UI Macro does not strip comments (KB0598505)
- Records are deleted when the Delete dialog is opened and canceled and then the Move to Application d...
- AuditRecord.setValueTruncated throws StringIndexOutOfBoundsException (KB0598490)
- Reporting on the resource_allocation table using dot-walked fields from the project management plugi...
- Canceling an unassigned facilities task creates a new empty user record (KB0551755)
Governance, Risk, and Compliance
Document policies and procedures, define and assess risks, and generate audits and test using Governance, Risk and Compliance.
Server Side Scripting
Change the appearance or behavior of ServiceNow or run as business rules when records and tables are accessed or modified.
Customer Service Management
Provide service and support for your external customers with Customer Service Management (CSM).
Discovery
Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and connections between computer systems with Discovery.
- SMI - Storage Server probe can produce out-of-memory error(KB0598561)
- CIM_ERR_INVALID_PARAMETER: CIM_HostedShare warning is displayed during storage discovery (KB0598562)
Data Certification
Manage scheduled and on-demand validations of configuration management database (CMDB) data with Data Certification.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
Lists
Display information from a data table and search sort and filter that information using lists.
Filters
Apply, modify, create, and save filter conditions to be applied to a table and work with a subset of data.
- When a list has been grouped by, the number of records in the list does not match the number of reco...
- OR statement in filter breadcrumb does not display when value is set to -- None -- (KB0598499)
Forms
View and edit records in a form to display information from a table.
