The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Asset Management
Integrate physical, technological, contractual, and financial aspects of information technology assets using IT asset management.
Change Management
Minimize the risk of changes to the IT environment with change management.
Cloning
Clone your ServiceNow instance and preserve the name and email properties with cloning.
CMS
The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.
- Logging in through the portal causes browser to fail on Internet Explorer (KB0551967)
- In CMS, iFrame not resizing correctly and leaving a vertical scroll bar (KB0551949)
- System Log displays error: "CMS site data missing from table" (KB0552183)
- Continue Shopping button in Edit Cart screen partially cut off (KB0551891)
- Default search page is used for content pages regardless of content search page settings for global ...
- Vertical scroll bars are overlaid and overlapped on incident form in CMS on IE (KB0552071)
- iframe sizing Expand to fit content is showing vertical scrollbar in CMS (KB0551905)
- CMS back button icon in the toolbar for Order Guides takes you to the Welcome page (KB0552035)
- Update my profile photo on CMS site does not return to the user form; redirects to Welcome page (KB0...
- Clicking the gear icon in CMS on Firefox results in Personalize List dialog cut off (KB0551962)
- Text is misaligned in CMS search box in IE (KB0551840)
- CMS Pages get "You are not authorized to view this page" at the bottom of a page that otherwise rend...
- Adding multiple iFrames to a CMS page causes the pages scroll bar to explode causing unwanted white ...
- CMS login using macro cms_header_login redirects to broken link (KB0552015)
HI Instance Administration
Allow diverse HTTP-based applications to talk to each other with web services.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- [MobileUI] onChange Catalog client script exhibits different behavior on mobile/desktop. (KB0552179)
- Back to Catalog and Continue Shopping button missing in Eureka ess (KB0552043)
- A 'null' value is appearing on the Checkout page. (KB0552178)
- Unable to save variables in a record if a field in that record uses current.variables as part of a c...
UI Scripts
Administrators can create UI scripts and run them from client scripts and other client-side script objects and from HTML code.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
SLA
Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).
3 Comments
