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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
CMS
The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.
- 401 error and infinite loop when loading CMS URL after ExternalAuthentication SSO using SiteMinder (...
- CMS message: Detail record could not be located (KB0552023)
- External website URL in iFrame results in a blank CMS page (KB0551989)
- Altering the out of box Order Things content page breaks out of box CMS functionality (KB0552013)
- Category Description Translated HTML field renders html as plain text in CMS (KB0552009)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
Update Sets
Move groups of customizations from one instance to another using Update Sets.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
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