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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Import / Export
Migrate data from one instance to another.
- Data Source with URL encoded sysparm_query values fail to filter the results (KB0597540)
- XML export does not use streaming when sys_target is empty (KB0597531)
On-call Scheduling
On-call scheduling provides a way to determine which member of a user group is available to complete a task.
Persistence
Manage how data is stored on an instance.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- After creating an incident, clicking on that incident in the history section of the Application Navi...
- When using List v3 the iFrame does not resize correctly for content pages with list of records (KB05...
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
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