The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
UI Policy & Client Script
Create and manage UI and client scripts with UI policy and client scripting.
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
- Knowledge bases with a large number of articles cause substantially reduced performance from the mob...
- Mobile knowledge base internationalization does not filter out languages (KB0551427)
- Mobile (Native app) - Knowledge: Arrow on the Knowledge article view doesn't do anything (KB0551430)
- When upgrading to knowledge v3, mobile continues to use v2 (KB0551429)
- Knowledge Mobile: article view page is not properly sized and breadcrumb font size incorrect (KB0551...
List Rendering
Allow diverse HTTP-based applications to talk to each other with web services.
Mobile
Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.
- Autocomplete search on Mobile UI returns sometimes the wrong results (KB0551323)
- Deep linking in mobile view does not work without a session. (KB0551125)
- Mandatory UI Policy on date/time field does not work on Mobile UI (KB0551440)
- Known Issues with Mobile Knowledge Management (KB0551464)
- Domain-specific display business rule not triggered on mobile view (KB0551099)
Usage Analytics
Create, organize and manage your applications with System Applications.
Persistence
Create, organize and manage your applications with System Applications.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- producer.redirect does not function on mobile interface (KB0551089)
- Order guide tab with mandatory fields is not showing vertical red line when using some browsers (KB0...
- Reference variable does not render correctly (KB0551544)
- Catalog Client Script calling setDisplay does not work on Mobile on Eureka Patch 10 (KB0551420)
- When homepage image of service catalog category is updated, the image does not appear on the Self-Se...
Surveys
Create, organize and manage your applications with System Applications.
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- The action.setRedirectURL is not working for the mobile UI action (KB0551387)
- Condition on mobile UI Action failing to evaluate (KB0551378)
- List filters not working on tablet when glide.security.use_csrf_token is not defined (KB0551127)
Workflow
Automate multi-step processes with a graphical workflow engine.
