Knowledge Base Weekly Digest: February 11, 2014

[bianca_vaccarin]

The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Business Server Map

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Graphically display configuration items that support a business service and indicates the status of those configuration items with a Business Server Map.

• BSM Map Actions disappear when the map view changes (KB0534925)

Data Certification

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Manage scheduled and on-demand validations of configuration management database (CMDB) data with Data Certification.

• certification_filter_admin role does not have access to data certification filters (KB0534904)https://hi.service-now.com/kb_view.do?sys_kb_id=KB0534829

Discovery

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Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

• Help the help desk doesn't populate column CMDB CI of a previously deleted CI (KB0534818)
• Duplicate protocol and client engine threads in SNCSSH (KB0529734)
• Powershell fails to get back valid info for SecureBindings and ServerBindings for "Get IIS Informati...

MID Server

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Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.

• Results from one PowerShell probe can be returned the input payload of another probe (KB0534819)

Procurement

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Track service catalog requests, create and manage purchase orders and transfer orders, and receive assets using Procurement.

• When receiving a procurement item with no related request, an empty RITM is created.(KB0534744)

Text Search

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Administer global text search or Zing text search, to index and find information with text searches.

• Text search having issues with % (KB0533705)

Update Sets

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Move groups of customizations from one instance to another using Update Sets.

• Unloading new portal pages in Dublin creates pages named 'sys_portal_null' in Update Sets. (KB053496...

User Interface (UI)

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Customize, personalize, and manage the users view and interact with your organization or company's interface.

• When using UI11 in IE9, top level "or" filter produces a script error (KB0534898)
• glide_list field navigates to the homepage on IE on _search.do forms (KB0534896)
• Calendar popup alignment issue on tab view Related Lists (KB0534956)
• Variable referencing Time Zone field lists javascript:"System (" + gs.getSysTimeZone() + ")" instead...