My agenda for Knowledge13

[SimonMorris]

Tonight I've been busy sorting out my agenda for Knowledge13 - only 2 weeks (and 5 thousand miles) away in Las Vegas.

The breadth and variety of content is just amazing. Every 50 minute timeslot for breakout sessions has at least two and often more talks that I really want to attend. It's almost unfair that so many great sessions are scheduled at the same time.

Here's what I've decided to catch whilst at Knowledge this year - it's going to be a great conference

Tuesday

0800-0930: Opening Keynote: The End of No. The Beginning of Now. Frank Slootman, CEO, ServiceNow
0950-1040: K.I.S.S. Change and Config at the Henry Ford Health System
1100-1150: i.Serve - Service Catalog for more than 620.000 Volkswagen Users
1320-1410: Transitioning from Change Control to Change Management
1430-1520: Exploiting ServiceNow for Process Improvement and Automation
1540-1740: I'll be presenting my lab "Update Sets - A Better Way of Moving Code"

Wednesday

0800-0950: Keynote: The Future of Now, Fred Luddy
1010-1100: Why We Need DevOps Now: A 14-Year Study Of High-Performing IT Organizations (with Gene Kim)
1120-1210: Panel: Culture Eats Process for Lunch … Social Knowledge, Collaboration & Gamification (with Stephen Mann and Paul Hardy)
1340-1540: I'll be presenting my lab "SDLC: An Agile Approach with Scrum"
1600-1650: Advanced Change Assessment
1710-1800: The Future of Self-Service: Knowledge Communities (with Lawrence Eng)

Thursday

0900-0950: Keynote: ITopia and CreateNow Hackathon Awards
1010-1100: Driving IT Service Excellence at Swiss Re (with Sasha Dolgy)
1120-1210: Using ServiceNow for HR Case Management
1240-1330: ServiceNow & Automated Code Deployments
1350-1440: Less Task Pain with a Unified Task Pane

That's a pretty full agenda of Change Management, Config Management, DevOps, SDLC and Service Catalog.

Roll on #know13 - I can't wait.