Hi everyone,
We are happy to announce that documentation for the Fall 2010 Stable 3 Release is now available at:
http://wiki.service-now.com/index.php?title=Fall_2010_Stable_3_Release_Notes
Download a PDF version at:
http://wiki.service-now.com/index.php?title=Book:Fall_2010_Stable_3_Release
This upgrade includes a Field Normalization feature, SLAs for Service Portfolio Management, and more. Questions, comments, and feedback are always appreciated.
Rachel Sienko
Documentation
