Hi everyone,
Documentation is now available for the Tiny URL Support Plugin, newly released with Spring 2010 Stable 2:
http://wiki.service-now.com/index.php?title=Tiny_URL_Support_Plugin
The Tiny URL Support Plugin is built to deal with issues in Internet Explorer, where very large URLs lead to "Failure to open page" errors. Tiny URL Support uses an in-built URL shortener to circumvent these issues.
Yours,
Guy Yedwab
SNC Documentation
