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ServiceNow Employee
ServiceNow Employee

The HI user interface has changed! With our latest update, we have added a few new things to HI that will make navigating the HI portal easier and more efficient. A few icons have received a facelift, some fields have moved and new features have been added.

 

Type filter text in the Application Navigator

The usual font size editor and applications buttons have been replaced with a type filter text field. You can now mark items as favorites, using the star in the subheading, and filter your favorites.

 

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Toggle Navigator, List and Form View, Live Feed and more on The EDGE

The EDGE has some new functions including Toggle Navigator, List and Form View, Tagged Documents, All Bookmarks and Live Feed. The toggle navigator allows you to switch to difference views in HI. The List and Form View button will allow you to see a quick view of your lists and forms more efficiently. The Tagged Documents button will reveal difference records that you have tagged. You can now access your all of your bookmarks using the All Bookmarks button, which now have new icons and colors. The Live Feed feature will allow you to access a live stream of information for all records displayed in a list.

 

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Tagging documents

You can create tags on forms, use them to categorize documents, and view them all in one place.

 

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Form pane tabs

In the split screen feature, you can use tabs to view multiple forms, much like opening multiple browser tabs.

 

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Search list columns

You can now search within a list in a column using the search icon at the top of each column.

 

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Stationary column headings

You can now keep track of which column you are in regardless of how far you scroll with stationary column headings. No matter how far down you scroll in the list, the column heading will remain visible at the top of the column.

 

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Record titles

You will never forget the incident record with the new record titles in the updated UI. Record numbers can be found in the form header.

 

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Updated icons and buttons

The new look has some new buttons and updated icons. The new icons will make navigating the new UI easier.

 

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Gear Icon

A few of the icons and fields located in the banner frame have been relocated to appear in the dropdown list within the gear icon.

 

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Are you excited for the new User Interface? What do you think of the new features? Discuss the improvements on the community

 

For a detailed look at the improvements, check out What's New in HI on the ServiceNow Knowledge Base.

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