justinechen
ServiceNow Employee
ServiceNow Employee

 

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In today’s dynamic IT environment, Platform Owners are tasked with maintaining operational efficiency while strategically aligning with their organization’s roadmap of ServiceNow® IT Service Management (ITSM).  

 

At ServiceNow, we know we’re in it together with our customers – that’s why we are thrilled to invite you to the ITSM Customer Adoption Day on November 18, 2024, at the ServiceNow office in Santa Clara! This complimentary in-person event is designed to help you future-proof your ITSM strategy by leveraging Service Operations Workspace (SOW) and Generative AI (GenAI).  

 

What you'll learn: 

  • How SOW supports different ITSM personas, from service desk operators to change managers 
  • Best practices for deploying SOW and moving toward proactive service management 
  • The role of GenAI in your ITSM strategy, including insights into Now Assist for ITSM 
  • How to position your ITSM for future success in the AI era  

 

Who should attend: 

Platform owners, system administrators, developers, and process owners 

 

And that’s not all… 

Join us for the exclusive opportunity to engage directly with our Outbound Product Management team and connect with fellow ServiceNow customers and partners. Enjoy a day of learning and networking, with breakfast, lunch, and refreshmentes provided throughout the event.

 

Register today. We look forward to welcoming you to Santa Clara!