Do you need to take advantage of the complete flexibility of Service-now that extends beyond the user interface? If so then you'll need to learn how to do some scripting. The prerequisites for this class are basic familiarity with the ServiceNow platform (System Administrator) and knowledge of the fundamentals of JavaScript.
This class begins at a very basic level and builds from there including client scripting (using GlideForm) and server scripting (using GlideRecord and Business Rules). There are hands-on labs so that you'll create and run scripts yourself and also have an opportunity to practice doing some troubleshooting on scripts.
The course will cover the following topics:
JavaScript Review
Tables and Columns
Client Scripting
UI Policy Scripting
Business Rules
Client versus Server
Tips and Tricks
Events
Workflow Scripting
Server Side
Glide System
Script Actions
Scheduled Jobs
UI Actions
Scripts Includes
Date: September 12 - 13, 2011
Location: Windsor UK
Book through the HI system / Self Service / Training Registration Request
