Knowledge 2019 (K19) is just five days away! Are you excited?
The ServiceNow ITOM team is excited to provide you an amazing experience next week. After speaking to many of you, we realize that you’re on a path to embrace AIOps. But what does that truly mean?
To summarize: you can establish complete visibility across all of your infrastructure and applications, deliver business service health with AIOps-driven alerting, insights, and automated remediation, and optimize your spend on cloud usage and software licenses.
AIOps helps you ingest large amount of data, apply analytics and machine learning to make your IT operations functions better. But this requires a step-by-step approach. For instance, typically our customers start with 3 key phases:
H&R Block recently shared their ITOM journey in a live webinar. I recommend that you listen to this webinar on-demand for a detailed customer experience with ITOM.
At Knowledge19, you will have plenty of opportunities to learn about AIOps and engage with experts and your peers. In fact, we’ve made it easy for you by curating a customizable journey. Create your own journey and learn at your own speed at Knowledge19.
Here are some of the interesting sessions that you attend at Knowledge19 to learn about AIOps:
- Tuesday, May 7 at 2:30 pm, the ITOM Spotlight with Brian Emerson and Chanda Dani will walk you through ServiceNow AIOps vision. You’ll also hear from Delta Airlines on their ITOM journey.
- Learn what’s new and future of Health features such as Event Management and Operational Intelligence. This are your gateway to AIOps.
- Experience a hands-on AIOps Lab to learn about using machine learning to automatically group alerts in real time.
- Finally, visit the ITOM Pavilionto see a live demo of AIOps and all the buzz around it. While you’re there, record your stories about AIOps and more.
I look forward to seeing you all at K19.
Follow us on Twitter to keep ahead of interesting stories - @ServiceNow, @Know365, #Know19, #ITOM, #AIOps
