ServiceNow Introduction to Workflows Webinar
June 20, 2011 8-9a Pacific
Prerequisites: Online Foundation course ( http://community.service-now.com/learning-center)
Course Outline/Description: The Graphical Workflow Editor is an interface for defining and modifying workflows by arranging and connecting activities to processes.
To illustrate this, we will show how Workflows can be used to drive a simple Service Request fulfillment for a laptop.
The course will thus demonstrate the potential of a Service Catalog Workflow by creating a multi-stage process for fulfilling a laptop request.
We will show how to generate and assign approvals, generate and assign tasks, create notifications and publish the workflow. Once the workflow has been defined, we will attach it to a catalog item.
Duration: 1 hour
Registration: https://www1.gotomeeting.com/register/728348489
Who should attend?
System Administrators, Process Users and ServiceNow partners who want to understand how to design and build Simple Workflows
Who should not attend?
Those who have attended the new 3-day System Administration course (launched March 2011)
