Did you know we have over 100 technical best practices documented on our wiki? Watching the short video below as Chuck and Andrew introduce you to the collection of technical best practices. Find out where you can find these gems to avoid potential issues with performance, manageability, scalability, and more.=
Update 2018-07-09 - The Technical Best Practices have moved from the wiki to the developer portal (Kingston).Much of the content is similar to that shown in this video, but updated.
Featured Experts
Chuck Tomasi is a Platform Architect for ServiceNow. He is a computer science major with over 30 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, and co-hosts the ServiceNow series "TechNow".
Andrew Kincaid is a Sr. Software Engineer for ServiceNow. His extensive platform knowledge extends back to 2009 as a customer, Technical Consultant, and Developer.
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