Top 10 Popular Solutions: June 16, 2014

[heidi_schnakenb]

We keep track of the most popular known issues each week, and we thought it would be helpful to share these with the whole ServiceNow community, in case any of you face similar issues. Below are the top 10 solutions this week.

1. For password issues in IE11 - KB0535211: Internet Explorer 11 clears contents of second password field on a form

2. For TLS issues - KB0535687: The SMTPConnection in TLS will not be activated unless the Email Account plugin is enable...

3. For OAuth connection issues - KB0536550: OAuth support for IMAP and SMTP plugin is not working in the base system

4. For issues loading frames in Chrome - KB0533386: Chrome versions 31.0.1650.48 and above are intermittently not loading some frames

5. For issues loading forms - KB0522477: Forms have iFrame sizing issues and slow load time

6. For chat issues in IE9 - KB0523489: Unable to close the chat window in Internet Explorer 9

7. For Google Maps API issues - KB0538622: Google Maps reqeust should specify API version in request

8. For TaskSLAController script include issues - KB0523663: Use of "HistorySet" class in TaskSLAController script include can change the state of "cu...

9. For header issues in KB articles - KB0533538: 'ARTICLE NOT FOUND' in header of all knowledge base articles

10. For issues with SCS Directory Uploads - KB0521121: SCS Directory Uploads Not Syncing Between Cluster Nodes

Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, the ServiceNow Wiki, or search Community.

Up next week: ODBC Troubleshooting!