We keep track of the most popular articles each week, and we thought it would be helpful to share these with the whole ServiceNow community, in case any of you face similar issues. Below are the top solutions this week. Please note, some articles may require you to log in to HI.
- For password issues with MSSQL imports - KB0529738: MSSQL imports cannot authenticate via the Integrated Authentication method
- For HTML editor issues — KB0522473: HTML Editor strips absolute links and makes them relative to site root
- For issues with ODBC Open Access — KB0522804: ODBC - OpenAccess SDK 7.0 Management Console on x86 environment refers to non-existing "P...
- For ACL issues — KB0533402: Write ACL evaluating to True - Email icon not displaying
- For issues with variables — KB0523299: If the posted data for an update of an item that has variables does not contain a value f...
- For OpenSSL inquiries — KB0538098: OpenSSL Vulnerability (Heartbleed bug) Inquiries
- For issues with html tags in email — KB0522571: Emails with empty html tags adding extra new lines. [line breaks, spaces, formatting]
- For issues with navigation page — KB0522482: Navpage.do results in a blank page following Calgary upgrade
- For issues with using HI in Internet Explorer - KB0538372: When using Internet Explorer while logged in to HI, the browser is forced into compatibil...
- For time zone issues in reports - KB0522354: Daylight Saving time problem in filtering reports
Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, the ServiceNow Product Documentation, or search Community.
