We keep track of the most popular articles each week, and we thought it would be helpful to share these with the whole ServiceNow community, in case any of you face similar issues. Below are the top solutions this week.
Please note, some articles may require you to log in to HI.
- For issues with forms - KB052247: Forms have iFrame sizing issues and slow load time
- For issues with script includes — KB0523663: Use of "HistorySet" class in TaskSLAController script include can change the state of "current"
- For issues with html tags — KB0522571: Emails with empty html tags adding extra new lines. [line breaks, spaces, formatting]
- For issues with navpage.do — KB0522482: Navpage.do results in a blank page following Calgary upgrade
- For issues with CMS pages in IE — KB0534768: CMS pages size incorrectly in IE9 when BODY height is not set to auto
- For issues with filter selections — KB0522835: Duplicate Incident number >> Non-editable should not be prefilled with a filter selectio...
- For issues with email icons — KB0533402: Write ACL evaluating to True - Email icon not displaying
- For issues with variables — KB0523299: If the posted data for an update of an item that has variables does not contain a value for one or more of the variables, that variable will be updated to empty
- For issues with authentication - KB0529738: MSSQL imports cannot authenticate via the Integrated Authentication method
- For issues with Discovery - KB0522581: Discovery: cmdb_ci_ip_address table causing stalling of discovery
Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, ServiceNowProduct Documentation, or search Community.
