Top Ten Solutions - December 22, 2014

[heidi_schnakenb]

For many of you, it's a start to a busy week - either busy tying up loose ends or busy getting ready for a much-needed vacation. So we're giving you some content that's easy to chew on with our most popular recent Known Error articles this week. When you get a chance to take a break and breathe, don't forget to tell us what you think or how these articles help you in the comments. Till then, have a good holiday!

Please note, some articles may require you to log in to HI.

1. For issues with native regular expressions - KB0540100: Use of Native Regular Expressions is inefficient, can lead to outage
2. For issues with OAuth support - KB0536550: OAuth support for IMAP and SMTP plugin is not working in the base system
3. For issues with SMTP connection - KB0535687: The SMTPConnection in TLS will not be activated unless the Email Account plugin is enable...
4. For issues with Google maps marker - KB0540979: Google maps API 3.14 deprecated - Only one marker is placed on map
5. For issues with UI14 - KB0539843: UI14 not activated by default for upgraded instances
6. For issues with Chrome - KB0533386: Chrome versions 31.0.1650.48 and above are intermittently not loading some frames
7. For issues with incident URLs in Word - KB0533168: URL does not link to incident when copied into a Word document
8. For issues with ODBC drivers and Excel - KB0539815: The ODBC driver causes Excel crashes when Refreshing the data
9. For issues with CMS in Eureka - KB0540605: Catalog item search within CMS not functioning in Eureka
10. For issues with error messages on Change form - KB0539963: Error [Planned end date must be after Planned start date] appears on Change form
    

Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, ServiceNow Product Documentation, or search Community.