Top Ten Solutions - January 12th, 2015

[heidi_schnakenb]

It's time for this week's most popular Known Error articles! Take a look to see if any of these issues might be affecting you and let us know if and how these articles help you resolve them. We look forward to your feedback.

Please note, some articles may require you to log in to HI.

1. For issues with IE 11 - KB0535211: Internet Explorer 11 clears contents of second password field on a form
2. For issues with native regular expressions - KB0540100: Use of Native Regular Expressions is inefficient, can lead to outage
3. For issues with Google maps - KB0538622: Google Maps request should specify API version in request
4. For issues with subscription-based notifications - KB0539070: Subscription Based Notifications not enabled on old instances
5. For issues with the SMTP connection in TLS - KB0535687: The SMTPConnection in TLS will not be activated unless the Email Account plugin is enable...
6. For issues with headers in KB articles   - KB0533538: 'ARTICLE NOT FOUND' in header of all knowledge base articles
7. For issues with CMS pages in - KB0534768: CMS pages size incorrectly in IE9 when BODY height is not set to auto
8. For issues with authentication in Dublin - KB0535642: Not requiring authentication for WSDL access produces a 403 error for Dublin
9. For issues with workflows in Eureka - KB0542095: Upgrade to Eureka Patch 5 moves Workflows into unintended domain
10. For issues with email client templates - KB0540124: Line breaks in the body of an email client template are lost when the template populates ...

Remember, if you are having trouble with your instance, be sure to check out the Knowledge Base, ServiceNow Product Documentation, or search Community.