kylin_follenwei
ServiceNow Employee
ServiceNow Employee

Exciting things are always happening over at Hi.Servicenow.com!

 

This week we are adding new items to Choose an action on your HI self-service homepage in order to make it easy to find common and useful self-service offerings.   The list also will now organize into three sections to make it even easier to find the action you are looking for: Manage My Instances, My Company Information, and Get Support.   (View of some items in this list is determined by the roles assigned to your HI profile.)

 

Here is an example of Partner Admin View:

partner_admin_view2.jpg

 

How to check the roles assigned to your HI profile:

  1. Log in to HI at Hi.Servicenow.com.
  2. Navigate to Self-Service > My Profile
  3. Scroll to the Roles section.

 

If you do not see the appropriate role for your profile please check with your ServiceNow admin before submitting a Customer Support request.

 

How to find you ServiceNow Administrator:

  1. Log in to HI at Hi.Servicenow.com.
  2. Click the Choose an Action drop-down
  3. Select Find your ServiceNow Administrator.
  4. Click Go.

 

Instructions for ServiceNow Administrators: Customer Administration - ServiceNow Wiki