adiddigi
Tera Guru

Happy new year ! This post will explain the functionality toUpload list of Affected CI's from an .csv or .txt attachment for a change request. Thanks to SNC Guru for providing me with a couple of ideas on handling Attachments in various ways.

Assumption : The text/csv will have one column where we have the names of affected CI's for a particular change request.

There are 3 parts to get this working,
1.Identify the attachment from the sys_attachment table corresponding to a change request.
2.Converting the attachments to a byte array,converting the byte to array of strings.
3.Inserting the data into task_ci table.

When I had this requirement at the start, I had very less information to work on.Just a class called
SysAttachment and a method called getBytes(Inherited from the Object class).

I am handling the entire conversion of the entire attachment into an array of strings in the UI action itself. You can use a Script Include and call this Script Include from the UI action if you choose to make this client callable.

Name of the UI Action : AddCI's
//This will only get the CI names from a csv sheet. You can do similar thing for a .txt file.



var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('file_name','UploadCI.csv');
gr.addQuery('content_type','application/vnd.ms-excel');
gr.query();
if (gr.next()){
    var sa = new Packages.com.glide.ui.SysAttachment();
    var binData = sa.getBytes(gr);
    var string = new Packages.java.lang.String(binData);
    gs.log(string);var arr = string.split("\n");
    for(i=0; i<arr.length ; i++){
        var taskCI = new GlideRecord("task_ci");
        taskCI.initialize();
        taskCI.task = current.sys_id;
        var str = arr<i>.toString();
        var len = str.length();
        var newStr = str.substring(0,len-2);
        var grA = new GlideRecord("cmdb_ci");
        grA.addQuery("name",'STARTSWITH',newStr);
        grA.query();
        if(grA.next()){
            taskCI.ci_item = grA.sys_id;
            taskCI.insert();
        }
        else {
            gs.addInfoMessage(" There is no CI by the name:"+arr<i>);
        }
    }
    action.setRedirectURL(current);
}
else{
    gs.addInfoMessage("You haven't attached any file by the name UploadCI.csv");
    action.setRedirectURL(current);
}


Also, As this is a one Column CSV i am just splitting it once using "\n". If you have more than one column you can split it twice, once using a "\n" the next time using a ","( if the delimiter is a comma).

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