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Learn how to use ServiceNow reporting with this series of videos that explains everything from getting started to managing reports. To run through the full playlist of 6 reporting videos, see our ServiceNow demo Youtube channel.
In this playlist you will find the following topics are covered:
Explains essential concepts for reporting on the ServiceNow platform and demonstrates basic report functionality.
Demonstrates how to create reports from a list, by modify an existing report, and from scratch. Covers the use of filters and sort fields; grouped by, stacked by, and sharing options; and changing report appearance and style.
Demonstrates how to publish reports and schedule reports for periodic distribution through email notification. Shows how to export reports in PDF, PNG, JPEG, CSV, and Excel formats and turn reports into gauges that can be added to homepages.
Demonstrates how to create and use report sources, which are pre-defined data sets for creating reports.
5. How to Access Related Tables
Demonstrates how to use dot-walking and database views to include data from related tables in reports. Also shows how to apply dynamic filters to run a set query against a reference field without entering JavaScript code in the condition builder.
6.Getting Started with Report Management
Provides good practices for managing reports to ensure that they deliver the intended value without impacting system performance.
7. How to Access Fields on Extended Tables
Demonstrates how to include fields on extended tables—which are not available through dot-walking—in reports.
For more information on reporting, see:
Scheduling and Publishing Reports
Special thanks to Heath Ramsey and David van Heusden for all their help on these!
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