Virtual classroom training - would you Like?

[JonL]

Hi everyone - we've been running some of our classes in virtual classrooms for ServiceNow partners for awhile now, and I'm interested in the general support across the Community for online classes as part of our standard offering.

When I started just over a year and a half ago, Admin classes were a 30 page handout, offered in our US or UK HQ or a hotel. We are now running our 4 courses with dozens of classes a month around the globe with multiple locations in both NA and EMEA, using instructionally sound course materials, certified instructors, and professional training facilities.

We understand that not everyone can make those physical locations so I'm keen to see how many people would be interested in a virtual classroom offering, as part of our monthly schedule.

Pricing is the same as a classroom, and you would receive a 'Kindle-like' ebook (not pdf) so having dual monitors is going to be really helpful.

Obviously virtual classrooms are a different learning experience and the instructors who teach this are specifically certified to teach these classes. We use Adobe Connect, which has a light footprint on bandwidth and helps us provide interactivity. We leverage our Live Feed for collaboration and 'office hours' with the instructor. We think it's a pretty good experience and the partners score these classes just as high as our normal classroom surveys. (8.5+ on average)

I'm asking for your vote with either a 'Like' and/or a comment to help us understand which courses you would be most interested in taking online.

Thank you for your training business,
jon

[HugoFirst]

Judi and Joni, thank you both for the quick replies.

You are correct in that I'm pretty familiar with most of the "regular" admin duties. My interest lies in discovering tidbits of information to fill in gaps where my work duties have not required me to work. To fill in that "second level of ignorance" where I don't know what I don't know 🙂
Re-attending the basic sysadmin class is more than likely overkill for that sort of thing. However, browsing the wiki and forums provides plenty of material too.

In any case, I am working with my manager to budget for a class in the upcoming year and will probably attend a scripting or advanced system administration. That said, I have an assignment to integrate S/N with Jira. So if a class on integration comes up, I'll push hard for that one.

[JonL]

Jira

Given your response, I'm guessing you'll probably get more out of the Scripting course, but you can look at the descriptions at http://www.servicenow.com/training. We are discussing have some elearning around integrations but that's probably some time away as we are just implementing the learning portal! However, not sure if you found this but there is a wiki article on Jira:
http://wiki.servicenow.com/index.php?title=Jira_PoC_Integration

[langfordh]

I like this idea as we always need approval for training and approval for travel. It's much easier going to Leadership saying there will be no travel costs included with the training.

[snyderd]

Virtual Training for Sys Admin 2 course

Is there Virtual training for the Sys Admin 2 course ? I see someone asked about the System Admin availability. It would certainly make it easier with travel, etc. if that were possible. I think VT is a great idea.

[JonL]

VILT for Sys Admin

Hi snyderd - yes, absolutely. Please see response below to Judi for more info.

All the best,
jon