Get started with ServiceNow training

[Deaddin Edris]

ServiceNow training and certification paves the way to your success. Whether you’re a platform owner building a high-performing team or an individual looking to grow your skills and career, there’s no better way than learning from the experts.

Don’t just take our word for it. A recent IDC survey found that certified ServiceNow professionals are 38% more productive on average, deliver higher value to their business, and are 30% more influential. That means they unlock both organizational and personal success. It’s a win-win.

And here’s the really exciting news. You and your team can get started on your ServiceNow education at absolutely no cost.

Over 400 free on-demand courses

ServiceNow Foundations courses are designed to jumpstart ServiceNow skills. They provide pragmatic information and key insights across a wide array of ServiceNow products and capabilities, including ITSM, ITOM, ITBM, ITAM, CSM, HR, GRC, SecOps, Now Intelligence, Virtual Agent, Now Platform, and more. And they range from quick 10 minute introductions like this Incident Management Overview through to multi-hour courses designed for implementers and process owners, such as Performance Analytics Essentials. So, whether you’re looking for a basic understanding or more in-depth knowledge, there’s a Foundations course that’s right for you and your team.

A springboard to advanced education opportunities
Foundations courses are the first step to becoming a ServiceNow pro. And when you and your team are ready to take your ServiceNow education to the next level, we offer an enormous number of paid on-demand and instructor-led courses that build on the knowledge you have already gained. These include:

• Fundamentals courses that expand you and your team’s technical capabilities on ServiceNow and prepare participants to become ServiceNow certified professionals.
• Advanced courses that go deep into the technical areas of ServiceNow that are central to your implementation success and help you acquire specialized skills and knowledge.

Helping individuals and organizations to succeed

We’ve already talked about how IDC found that ServiceNow training and certification helps people to become more productive and influential. In fact, the survey found that certified implementers are 70% more likely to have brokered communication between executive stakeholders and have typically worked on 80% more projects than non-certified implementers. This powers both team and individual success. According to IDC, certified ServiceNow professionals are also more likely to understand and follow ServiceNow leading practices, which IDC says removes implementation barriers, accelerates user adoption, and make projects more likely to succeed.

IDC sums up the benefits of being ServiceNow trained and certified by saying, “High-performing IT organizations need high-performing IT professionals. There is simply no replacement for people with the right skills.”

Can’t wait to get started on your team’s ServiceNow education? You can find all of the free ServiceNow Foundations courses on Now Learning!