What’s on Your CreatorCon Wishlist for Knowledge26?

[Allen Andreas]

What’s on Your CreatorCon Wishlist for Knowledge26?

CreatorCon is the ultimate community-powered experience at Knowledge! It’s a high-energy space where developers, admins, architects, and tech enthusiasts come together to explore what’s possible on the ServiceNow Platform through hands-on labs, keynotes, workshops, demos, and more. From AI innovation to real-world problem-solving (and a whole lot of fun), CreatorCon is where ideas ignite and connections thrive.

Imagine this: It's May 2026. You're walking into the CreatorCon zone at Knowledge26. The energy is electric. Nearly every session on the agenda speaks directly to something you've wanted to learn, build, or fix. And here's the twist: you helped shape it.

That’s right, we’re laying the groundwork for CreatorCon @ Knowledge26, and before we finalize any blueprints, we need your session ideas!

• What topics are YOU most excited to see?

• What problems do you want solved?

• What conversations should we be having in the CreatorCon space, whether you're a seasoned developer, low-code builder, or someone just getting started?

Not sure where to start? Here are a few sparks to get you thinking:

• Is there a specific hot topic in ServiceNow development, AI Agents, and Now Assist we should deep dive into?

• Do you want more hands-on content, real world use cases, engineering behind the scenes, Community-led stories and career journeys or best practices and tips & tricks?

• Curious about AI in custom apps? Citizen development at scale? Testing strategies?

Tell us below in Comments! No idea is too big or too specific. If it matters to you, it matters to us! We’ll have team members actively checking in on this blog as we build out the blueprints for CreatorCon 2026, so drop your ideas in the comments below or reply with:

• A topic you’d love to learn more about

• A challenge you’re facing that you wish someone would tackle in a session

• A type of session format you find most engaging (hands-on lab? open Q&A? fireside chat?)

Let’s co-create something amazing!

[sachin_namjoshi]

Here are my few ideas:

AI Agents & Now Assist in Custom Applications

What the session could cover:

• How to embed Now Assist or Agent Framework into bespoke apps
• Best practices for orchestration between AI agents and workflows
• Real-world use cases + code demos
• Pitfalls, monitoring, and governance

Modern Integration Architecture: APIs, Events, and Real-time Data

What the session could cover:

• Advanced REST/GraphQL API design patterns in ServiceNow
• Event-driven architecture using ServiceNow Event Management
• Real-time data synchronization strategies
• Microservices integration patterns and when to use Integration Hub vs. custom solutions
• Performance optimization for high-volume integrations

Next-Gen User Experience: Low-Code UI Innovation

What the session could cover:

• Advanced UI Builder techniques and custom components
• Mobile-first development strategies
• Accessibility and inclusive design in ServiceNow
• Integration with modern frontend frameworks
• Performance optimization for complex UIs

[Brad Bowman]

I would love to see a session on Workflow Studio / Flow Designer, specifically on overcoming the challenges faced when using it for Catalog Items, from the lens of someone that may be new to Flow Designer, and/or coming from years of working with Workflow Editor where catalog item variables are openly accessible just the same as fields on the sc_req_item table.  This could also lead into an open Q&A with someone on the product team that can address, or at least hear, concerns with the interface or functionality.

A demonstration or run-down of developer tools, tricks, and tips would also be nice.  Resources for those earlier in their journey, and a check for the more experienced to ensure efficiency and working smarter when developing, testing, and troubleshooting.