Auto Creation Rule

[hiroyukisas]

Does anyone point me to links to the official documentation that states auto creation rule does not support regular expression?

[Deepak Shaerma]

Hi @hiroyukisas 

i think there is no single auto creation rule feature across the entire servicenow platform but based on standard development contexts, you are most likely referring to Field Normalization or Vulnerability Response (Group Rules).

https://www.servicenow.com/docs/r/xanadu/platform-administration/t_CreateRules.html 
https://www.servicenow.com/docs/r/xanadu/platform-administration/c_RegExpsAndPattFldNormalizeRls.htm...


Please refere these two links
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Deepak Sharma
Community Rising Star 2025