PDI Reclamation Notice – Request for Review of dev197244

mahesh_1
Kilo Explorer

Hello ServiceNow Developer Program Team,

I received an email stating that my Personal Developer Instance (PDI), dev197244, is scheduled to be reclaimed due to inactivity after November 4, 2026, PST.

I have been using this PDI for ServiceNow development, API integration, and testing purposes. I would like to continue using the same instance because I have existing configurations and development work that I need to preserve.

Could you please review my instance and let me know whether there is any possibility of cancelling or postponing the scheduled reclamation?

If cancellation is not possible, please advise whether there are any recommended steps to retain the existing instance and its configurations.

PDI URL: https://dev197244.service-now.com/

Thank you for your time and assistance.

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @mahesh_1 

 

Once you have got Reclamation mail, you can not cancel or reschedule it. There is no support available for PDI .

It seems your direct login in your instance was last at November 4, 2026, PST.

 

There is no way to retain PDI after getting Reclaim notification.

 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 Which depicts - reclaiming PDIs that meet both of these conditions: 

  • 90 days or older (based on when they were provisioned) 
  • Haven't had a PDI login in the last 10 days 

Please check this Personal Developer Instance (PDI) Guide  . Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

 

So take proper backup of your from your PDI (using update set). Once it is reclaimed, only option is left i.e Request for New PDI instance. Resume your work with your backup.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

glideFather
Tera Patron

ahoy @mahesh_1,

 

once the PDI reclamation is announced, then there's nothing to do about it.

 

If you want to backup your data, you can use update sets, xmls or app repositories:

How to backup your Personal Developer Instance (PDI)


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