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Published on by
kristao_brien
We are very excited to announce the first Iowa ServiceNow User Group of 2018!
Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.
This session will allow users to:
- Trade tips, tricks and successes around the ServiceNow platform
- Hear best practices and demonstrations
- Network with your fellow IT professionals
Thank you to our partner sponsor, Aeritae!
**Preceding the SNUG is an Optional Hands-On Lab**
Optional: "Introduction to Flow Designer and Integration Hub" Hands-On Lab preceding the SNUG - 9:00am to 11:30am
New in Kingston, this session will provide a hands-on opportunity to experience Flow Designer, our next generation workflow, and Integration Hub, our new orchestration engine. Learn how to combine Natural Language Processing with the power of process automation, and gain first-hand experience building both powerful automations and integrations.
Location:
MB2 Raceway
1350 SE Gateway Dr #108
Grimes, IA 50111
Agenda: Subject to change
|
9:00am - 11:30am |
Optional Hands-On Lab - Flow Designer & Integration Hub Hands-On Lab Presentation (must RSVP via link above) |
|
11:30am - 12:00pm |
Lab Break |
|
12:00pm - 12:30pm |
Registration, Lunch & Networking |
|
12:30pm - 12:45pm |
Welcome, Review of Agenda & What’s New at ServiceNow? |
|
12:45pm - 1:30pm |
Kingston Release Overview | Clay Major, Sr. Solution Consultant — ServiceNow |
|
1:30pm - 2:15pm |
ITOM Overview | Andy Berg, Enterprise ITOM Specialist — ServiceNow |
|
2:15pm - 2:30pm |
Networking Break |
|
2:30pm - 3:00pm |
"Modernizing Customer Service at EcoLab to Meet and Exceed Growing Demand" | Lauren Sparks, Associate Consultant & Richard Castillo, Solutions Consultant — Aeritae |
|
3:00pm - 3:45pm |
“Art of the Possible with ServiceNow and IoT and Machine Automation” | Chris Dilley, Solution Architect – ServiceNow |
|
3:45pm - 4:00pm |
Wrap-up/Closing & Survey Drawing |
|
4:00pm - 6:00pm |
Networking & Go-Kart Racing |
Event has ended
You can no longer attend this event.
Start:
Wed, Mar 21, 2018 03:00 PM PDT
End:
Wed, Mar 21, 2018 07:00 PM PDT
MB2 Raceway, 1350 SE Gateway Dr #108, Grimes, IA, 50111