Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CI maintanance window to supress alerts

hydu9535
Tera Contributor

Hi All,

 

I have a requirement where i need to supress the alerts during the change window 

I have found the event table and also added the CI but that seems not to be working 

 

em_impact_maint_ci_list

 

any idea?

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @hydu9535 ,

 

Have you ensured to follow the different steps for event/alerts to be suppressed? Create maintenance rules (servicenow.com)

 

AndersBGS_0-1714022400500.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/