CI maintanance window to supress alerts
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04-24-2024 03:48 AM
Hi All,
I have a requirement where i need to supress the alerts during the change window
I have found the event table and also added the CI but that seems not to be working
em_impact_maint_ci_list
any idea?
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04-24-2024 10:20 PM
Hi @hydu9535 ,
Have you ensured to follow the different steps for event/alerts to be suppressed? Create maintenance rules (servicenow.com)
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
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