CI maintanance window to supress alerts

hydu9535
Tera Contributor

Hi All,

 

I have a requirement where i need to supress the alerts during the change window 

I have found the event table and also added the CI but that seems not to be working 

 

em_impact_maint_ci_list

 

any idea?

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @hydu9535 ,

 

Have you ensured to follow the different steps for event/alerts to be suppressed? Create maintenance rules (servicenow.com)

 

AndersBGS_0-1714022400500.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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