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Clarification on Agent-Based vs Agentless Discovery in Zurich Version

vikash2sing
Tera Contributor

19 hours ago

We have a requirement where a few servers are running the latest version, such as Windows Server 2025. Do we have ServiceNow agent-based or agentless capability to discover these servers in the Zurich version? I see that agentless discovery is supported in Zurich for Windows Server 2025, but at the same time, no classifier (which is required to classify the OS) has been created. I am not sure if ServiceNow can successfully discover this in the Zurich instance

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Kieran Anson
Kilo Patron

14 hours ago

Hi,

I'd assume the new classifier will drop as part of the Q4'25 store release which is planned for tomorrow (11th Dec 25). If not, manually creating the classifier isn't out of the question

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