Distinguish the onprem and cloud CIs on ServiceMap
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06-07-2024 01:32 AM
Hello Experts,
We have built hybrid map where both cloud and onpremise CIs are present in one single map.
Customer want that when someone looks at the map, they should be able to findout which CI belongs to cloud and which CI belongs to onpremise infra.
Is their any way we can do this.
any suggestions will be really helpful.
Regards,
Hanumant
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06-07-2024 10:38 PM - edited 06-07-2024 10:39 PM
Hi,
Don't think that is possible but sounds neat. I would suggest to create an idea in the Idea Portal. Let me know and I will upvote it!
https://support.servicenow.com/ideas?id=ideas_list&sysparm_module_id=enhancement_requests
Regards,
Niklas
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06-08-2024 01:53 AM
Thanks Niklas.
is there any possibility to achieve this via customization.