Get SCCM data and populate cmdb_ci_disk table, specifically the hard drive serial_number
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3 weeks ago - last edited 3 weeks ago
We have a working SCCM connection. I am trying to populate the hard drive serial number into ServiceNow. I can see the value is available in SCCM, but when I try to create a transform map or adjust the robust transform, the serial_number field is not available on the cmdb_ci_disk table. The options for transform map/ robust transform target fields or source fields do not include serial number.
Can data imported from SCCM be used to populate cmdb_ci_disk table, specifically the hard drive serial_number?
Or, does grabbing and populating the hard drive serial number require the Discovery app?
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3 weeks ago
@LonLandry1 Are you using Discovery with SCCM? If yes, then you need to search for the pattern which is getting the Hard drive other details and add additional steps to get serial number.
If you are using Service Graph Connectors for SCCM, then you can map it in IntegrationHub ETL (Step 2).
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3 weeks ago
When I look in IH-ETL at Prepare Source Data for Mapping Preview and Prepare Data then personalize columns, serial number is not an available option. So, only possibility would be to create a new Transform. We are using SCCM (we do not have discovery).
