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‎02-18-2025 09:53 PM
Is it possible to configure an integration between a Redshift database and ServiceNow using the provided credentials in the following format?
Host: jdbc:redshift://<hostname>.redshift-serverless.amazonaws.com
Database: <databasename>
Username: ***
Password: ***
Solved! Go to Solution.
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‎02-19-2025 03:49 AM
Hello @monica190
I have integrated this functionality, you need to configure few things
1) You have to create new choice value for the format field as showed in the screenshot.
2) You have to upload the jar file, AWS redshift can help you to get that file.
3) Setup your data source by selecting format as redshift and rest of the connection details.
The important step is to restart the mid server and try test connection. this will work.
Please mark this as helpful / accepted solution if it resolve your issue.
Thanks & Regards
Veer
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‎02-20-2025 06:14 AM
@monica190
Those are sensitive data like server name userid, passoword, port number, sql statment. your AWS Redshift team should be provide those detail. Ask Redshift team from your company / stakeholder to share those details and configure the same.
if you find any issues let me know.
Thanks & Regards
Veer
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‎02-20-2025 09:01 PM
@Veer I understand that. I just wanted to know which fields are required. I believe the MID server is also needed for this setup, along with the connection URL. That's why I'm asking about the necessary fields.
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‎02-20-2025 11:06 PM
@monica190
Yes mid Server is required. Let me give you what all field are required for this configuration.
The mid server field is not visible on the form but it is required to retrieve data from Redshift. Without mid server it is not possible to retrieve.
Please mark this as helpful / accepted solution if it resolves your query.
Thanks & Regards
Veer
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‎03-12-2025 01:24 AM
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‎03-12-2025 11:25 PM
This was resolved by updating the Redshift backend value to the format: com.amazon.redshift.jdbc.Driver