Integration Configuration Between Redshift and ServiceNow

monica190
Tera Expert

Is it possible to configure an integration between a Redshift database and ServiceNow using the provided credentials in the following format?

 

Host: jdbc:redshift://<hostname>.redshift-serverless.amazonaws.com

Database: <databasename>

Username: ***

Password: ***

1 ACCEPTED SOLUTION

Veer
Tera Guru

Hello @monica190 

I have integrated this functionality, you need to configure few things

1) You have to create new choice value for the format field as showed in the screenshot.

Veer_0-1739965598320.png


2) You have to upload the jar file, AWS redshift can help you to get that file.

 

Veer_2-1739965708513.png


3) Setup your data source by selecting format as redshift and rest of the connection details.
The important step is to restart the mid server and try test connection. this will work.

Please mark this as helpful /  accepted solution if it resolve your issue.

Thanks & Regards

Veer

View solution in original post

10 REPLIES 10

@monica190 

Those are sensitive data like server name userid, passoword, port number, sql statment. your AWS Redshift team should be provide those detail. Ask Redshift team from your company / stakeholder to share those details and configure the same. 

if you find any issues let me know.

 

Thanks & Regards

Veer

@Veer I understand that. I just wanted to know which fields are required. I believe the MID server is also needed for this setup, along with the connection URL. That's why I'm asking about the necessary fields.

@monica190 

Yes mid Server is required. Let me give you what all field are required for this configuration.

Veer_0-1740121495225.png

 

The mid server field is not visible on the form but it is required to retrieve data from  Redshift. Without mid server it is not possible to retrieve.


Please mark this as helpful / accepted solution if it resolves your query.

 

Thanks & Regards

Veer

Hi @Veer  i am getting this error , any idea?

monica190_1-1741767849460.png

 

Import logs:

monica190_0-1741767794428.png

 

This was resolved by updating the Redshift backend value to the format: com.amazon.redshift.jdbc.Driver