New CIM Query Tool returned ERROR

Doci1
Kilo Sage

Hi,

after upgrade to Washington DC we have stopped working the CIM Query Tool (https://<instance>.service-now.com/nav_to.do?uri=%2Fcim_query2.do) and all queries are returning error.

Please do you have any workaround or how to fix the issue? 

Response:

Caught exception: SyntaxError: Unexpected token 'o', "output" is not valid JSON
:SyntaxError: Unexpected token 'o', "output" is not valid JSON
at JSON.parse (<anonymous>)
at klass.callbackFunction (https://<instance>.service-now.com/cim_query2.do:1076:19)
at klass._responseReceived (https://<instance>.service-now.com/scripts/doctype/js_includes_doctype.jsx?v=06-17-2024_2231&lp=Wed_Jul_17_23_44_29_PDT_2024&c=24_431:17530:13)
at klass._processReqChange (https://<instance>.service-now.com/scripts/doctype/js_includes_doctype.jsx?v=06-17-2024_2231&lp=Wed_Jul_17_23_44_29_PDT_2024&c=24_431:17357:15)
:"output"

Doci1_0-1721383776879.png

 

1 REPLY 1

Slava Savitsky
Giga Sage

Have you found a solution? Or have you contacted ServiceNow's technical support?