New CIM Query Tool returned ERROR
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07-19-2024 03:12 AM
Hi,
after upgrade to Washington DC we have stopped working the CIM Query Tool (https://<instance>.service-now.com/nav_to.do?uri=%2Fcim_query2.do) and all queries are returning error.
Please do you have any workaround or how to fix the issue?
Response:
Caught exception: SyntaxError: Unexpected token 'o', "output" is not valid JSON
:SyntaxError: Unexpected token 'o', "output" is not valid JSON
at JSON.parse (<anonymous>)
at klass.callbackFunction (https://<instance>.service-now.com/cim_query2.do:1076:19)
at klass._responseReceived (https://<instance>.service-now.com/scripts/doctype/js_includes_doctype.jsx?v=06-17-2024_2231&lp=Wed_Jul_17_23_44_29_PDT_2024&c=24_431:17530:13)
at klass._processReqChange (https://<instance>.service-now.com/scripts/doctype/js_includes_doctype.jsx?v=06-17-2024_2231&lp=Wed_Jul_17_23_44_29_PDT_2024&c=24_431:17357:15)
:"output"
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08-21-2024 11:57 PM
Have you found a solution? Or have you contacted ServiceNow's technical support?
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