One of our MID server stopped authenticating with Local and Externally hosted accounts.

BK14
Mega Guru

Hello experts!

We have multiple MID servers in our environment. One of our MID servers stop authenticating with local and externally hosted in CyberArk accounts. It basically fails at the Classification phase. There is no error on the MID server and the agent log is also clean, without any warning or error. I used other MID servers to run the jobs successfully but that is not desired. 

I restarted the ServiceNow service a couple of times and that didn't work either. I have not restarted the server yet. That is my last resort.

Do you have any idea where I should look to find the possible issue with this MID server?

 

Please help,

 

thank you

bk

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