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Populate the incident worknotes with the secondry alert description.

MirzaSaquiB
Tera Contributor

Hi Team,

 

I need to populate the secondary alert description field on the incident worknotes, which created by the primary alert.

Or 

Create a related list tab in the incident form for all the secondary alert , Incident creation is valid only for primary.

 

Kindly help me with the steps and query.

 

Thanks

Mirza

1 REPLY 1

ReginaldFawcett
Tera Guru

Hello MizraSaquiB,

Can you define your problem a little more. I am afraid I am not understanding what your requirement is. Maybe some screenshots will help as well.