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Staleness and Orphan Rule

sntech
Tera Contributor

2 weeks ago

Hi,

 

I need to configure the Staleness rule and Orphan rule. I am going to discuss with respective teams about duration and conditions to define orphan CI. 

 

But I also need to explain what happens after defining them as stale or orphan. If any Task creates or any notification is sent.

 

Currently, I am exploring this.

 

Can anyone guide on this?

 

 

Thanks you.

 

 

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drbob
Tera Expert

2 weeks ago

"CMDB Health Dashboard" is the place to see the issues - I think you can set tasks to be triggered for some of them but if there are any that you can't then you can just write a scheduled tasks to deal with them. Probably not a good idea to switch anything on until you know the size of the "problem" - you don't want to drown people in corrective tasks.

 

Note that the staleness is measured using "sys_updated_on" - so _any_ change will keep it out of the sale list (that might not be a change that implies the system if "freshened" - maybe someone added a comment saying "this is stale but I'm not sure why" ...then it would no longer be stale, at least not for the next 60 days). If you're looking for "refreshed by discovery" I think you have to create your own tests.

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