This is a Agent Mobile Application which allows Walkup Admins/Walkup Managers to easily manage entire walkup management on mobile apps. This is a applet which allows :
- Create a walkup reason in wu_reason table.
- Associate the newly added walkup reason to a walkup queue.
My purpose through these apps is to make walkup management handy for Walkup admins/Walkup managers because walkup management is very dynamic and queues / reasons may need to be updated in a short span of time. For example "Away message" may need to be updated urgently due to some unforeseen circumstances in an organization or a new reason may need to be added due to any outage in organization.
Update set is Present in ServiceNow connect App : https://developer.servicenow.com/connect.do#!/share/contents/2421893_add_new_walkup_reason?t=PRODUCT...
