Guide to ServiceNow - Searching, Sorting, and Filtering Lists

[bobkrauss]

There are various easy ways to locate and organize information in ServiceNow. This guide describes how to search, sort, and filter lists. The most commonly used lists in ServiceNow include incid/ents, problems, changes, tasks, assets, knowledge articles, users and more. Use the search methods and features described below to quickly narrow down lists to find the information you want.