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sethivarun
Kilo Guru

Our organization recently ran a ACE reports. One of the finding of the ACE reports was to replace g_form.getreference with GlideAjax, a callback function, and a custom function in a Script Include that returns only the needed information.

 

The highlight VIP user client script uses getreference function,which I modified to change to use glide Ajax. Following is the code for it:

 

Client Script: Highlight VIP Caller

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

  if (isLoading || newValue == '') {

  return;

  }

 

  //Type appropriate comment here, and begin script below

  var ga= new GlideAjax('checkVIPStatus');

  ga.addParam('sysparm_name', 'getVIPStatus');

  ga.addParam('sysparm_callid', g_form.getValue('caller_id'));

  ga.getXML(doXML);

 

  function doXML(response){

  var answer = response.responseXML.documentElement.getAttribute('answer');

  if(answer == 'true'){

  document.getElementById("label.incident.caller_id").down('label').style.backgroundColor = "red";

  }

  else{

  document.getElementById('label.incident.caller_id').down('label').style.backgroundColor = '';

  }

  }

}

 

 

Script Include:checkVIPStatus

var checkVIPStatus = Class.create();

checkVIPStatus.prototype = Object.extendsObject(AbstractAjaxProcessor, {

  getVIPStatus: function() {

  var callerId = this.getParameter('sysparm_callid');

  var gr = new GlideRecord('sys_user');

  if(gr.get(callerId)){

  return gr.vip;

  }

  },

      type: 'checkVIPStatus'

});

 

 

Hope this helps.

 

This document was generated from the following discussion: highlight vip user using Glide Ajax

Version history
Last update:
‎08-17-2015 01:12 PM
Updated by: