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tiagomacul
Giga Sage

How can i select which field will be copied on copy change function?

 Como informar os campos que serão copiados na função  copiar mudança 

Configuring attributes to be copied.

 

 UI Action: Copy Change

ImageDescription
  01. Acesse o Service Now
 find_real_file.png

 02. No menu navegue na pesquisa e digite 

 

 find_real_file.png 03. On filter name type "com.snc.change_request.copy.attributes"
 find_real_file.png 04.  On value field type your own fields.
  05. Save
  

 

Standard value fields:

category,cmdb_ci,priority,risk,impact,type,assignment_group,assigned_to,short_description,description,change_plan,backout_plan,test_plan 

 

find_real_file.png

Copy change Request

Configure ability to copy a change request

Configure ability to copy a change request

 

Version history
Last update:
‎05-28-2018 06:23 AM
Updated by: