Chavan AP
Kilo Sage
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on 09-13-2019 08:22 AM
Hi All,
I had a requirement to get SDM (Service Delivery Managers ) as an approver in Servicenow Change workflow. So this SDMs should be added in a company record as shown below:
So I have created a SDM field on Company record ( u_sdm )
Now open the change workflow and add Approver User activity as need and write below code . This will give all the SDM users in approver.
// Set the variable 'answer' to a comma-separated list of user ids and/or group ids or an array of user/group ids to add as approvers.
if (!current.company.u_sdm_chg_approver){ //if company not flagged for SDMs to approve Changes
answer = [];//empty array
}
else{
answer = new Array();
var strClientSDMList = current.company.u_sdm.toString();
answer = strClientSDMList.split(','); //grab ALL SDMs listed on the company record.
}
Please give me advice incase anyone has an better way to achieve this.
Thank You,
AJay
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