ITSM Core Process Diagrams release on Now Create

[Chris Shakespea]

As ITSM Now Create users would of noticed the process diagrams in the Process Guides and Workshop presentations are embedded images.

To make life easier the diagrams for the following are released on Now Create as zipped Visio files

Incident, Change, Problem, Knowledge, Service Catalog

see ITSM Core Process Diagrams

[alexandernoltin]

seem no longer available

[Chris Shakespea]

I have just double checked and its still there

Try ITSM Process Diagrams 

[alexandernoltin]

Hi Chris. With my login and the link you have posted in I'm still running into 404.

[ivaroen]

Ditto

[David Nottingha]

I have only found two - One for Service Catalog and one for ITAM when searching the best practices library: https://mynow.servicenow.com/now/mynow/search/%22process%20diagrams%22/params/source/global/filters/...

[ivaroen]

Ditto again 🙂 

I also found only these under best practises 🙂